Shine Audit: Email, Phone Number, and Social Links
Column shows red or blank
Reena
Last Update 2 years ago
When a web page does not have email, phone number, or social links listed, this can hinder accessibility and credibility for the website. To ensure that visitors have a means of contacting you and to establish trust with your audience, it is recommended to include contact information and social links on your website.
Email, phone number, and social links are important for a few reasons:
- Contact information: Email and phone number provide a means for customers or visitors to contact you directly with questions, comments, or feedback. This can be critical for businesses that rely on customer service or support.
- Accessibility: By providing multiple ways to contact you, you make it easier for visitors to reach you in the way that is most convenient for them. This can improve overall accessibility and customer experience.
- Credibility: Including contact information and social links can help establish credibility and trust with visitors. It shows that you are a legitimate and trustworthy business, and makes it easier for visitors to verify your credentials.
- Marketing: Social links provide a means for visitors to connect with you on other platforms and can be an effective marketing tool. By promoting your social media channels, you can expand your reach and engage with customers and potential customers in new ways.
Issue: Email, Phone Number, and/or Social Links are blank or red
If any of these elements are missing from your web page, the app will highlight the corresponding column/row in red to alert you that it is missing and provide a reminder to add this important information.
Suggested Fix:
To ensure your website is easily accessible and trustworthy to visitors, it's important to include email, phone number, and social links on your web pages.
To save time and effort, you can add these elements to your website header or footer, which will ensure they are easily visible on every page of your website. This way, visitors can easily find a way to contact you and connect with you on social media, without having to search through your website to locate this information.